information & policies

New Students Starting Lessons at RMC-

The studio address is 207 Center Street. We are located across the street from the Garwood Post Office just south of South Ave on Center Street. There is a small municipal parking lot right next door to our building. Parking is free. Some parents drop off students, but we recommend coming inside at least for the first lesson. Meet the instructor. Feel free to take whatever time is needed to talk to them about the lessons, your child’s needs and what your expectations are.


The back door is our main entrance and it opens into a lobby where you can wait if you want. You are always welcome to sit in with your child or check in as you see fit during the lesson. When you come in, have a seat and the instructor will come meet you in the lobby at your lesson time.


Also, please feel free to exchange contact information with the teacher if you'd like to keep up with your child’s progress. Especially if you will not be waiting in the lobby or have someone else taking them to the lessons.


RMC Holiday Calendar-

The RMC “school year” is from September - June (10 months)

"Summer session" is July & August


RMC Studios is closed on the following days only:

Labor Day - Thanksgiving Day - Christmas Eve - Christmas Day - New Year’s Eve - New Year’s Day - Easter Sunday - Memorial Day


Lessons on these days are automatically canceled. These holiday cancellations are already included in your pricing. It is not necessary to reschedule, but you are welcome to if you wish.


RMC Studios recognizes that there are many other important holidays and encourages our diverse student base to celebrate them in the way they are accustomed to. We are happy to reschedule any lesson to make this possible.


General Information-

Parking – For studio lessons, parking is available in the lot next door to the studio. Please do not pull in our driveway as we oftentimes have children playing outside.


Studio Care – We take a great deal of pride in our studio and have a number of costly instruments and equipment. Please take care not to damage our instruments, equipment, furniture, or facility.


Recording – If you wish to create a professional recording, arrangements can be made to schedule recording time with an engineer.

Books – Your teacher may recommend books or supplies for your child to use for their lessons and for practicing. RMC does not sell these materials.


Instruments – RMC does not have instruments to rent or loan. Students will need to bring their own instruments and supplies. (Studio is equipped with Pianos, Drum sets and Amps)


Attendance/Absence/Rescheduling-

At least 24 hours’ notice is required for any cancellation.


All scheduling changes (cancellations, reschedule/make-up requests, lesson changes, drops, etc.) should communicated directly to the studio. By phone: (908)280-0398 ext 2, or by email: scheduling@rmcstudios.com


No call-no show absences or cancellations with less than 24 hours’ notice are not eligible for make-up. In the event of an unforeseen illness or emergency, a cancellation made with less than 24 hours’ notice may be rescheduled at the studio’s discretion.


Make-up lessons must be scheduled within 60 days of the cancellation.


We do not reschedule make-up lessons. If you are unable to attend a make-up lesson, it cannot be rescheduled again.


Lessons may be stopped at any time given a minimum of 2 weeks’ notice. Once scheduled lessons are stopped, all outstanding make-ups are void at that time. Cancelling lessons to schedule make-ups is not allowed. Make-up lessons are a courtesy we offer to active students only.


Lesson changes (adjustments to lesson schedule, length, instrument and/or teacher) may be requested at any point during the year given a minimum of 2 weeks’ notice.


If a student is injured or seriously ill and cannot play or attend lessons for more than 1 week, we can suspend those lessons without penalty. A doctor’s note may be requested.


Substitution-

If a teacher must cancel a lesson, we will attempt to schedule a qualified substitute and alert the student/parent whether the lesson will be covered or if a reschedule will be necessary.


In-Home Lessons-

All attendance policies apply to In-Home lessons as well.


All In-Home lessons will be conducted in a common area of the home. A parent or guardian must be present at all times.


In-Home lessons are subject to a monthly convenience charge.


Billing-

Lessons are billed monthly at a flat (fixed) monthly rate. There is no long-term commitment required.


The flat (fixed) monthly rate is guaranteed through the RMC school year. It will not vary due to the number days/weeks/lessons in a given month. Missed lessons for holidays are already included in the pricing. There are no credits for cancellations or missed lessons. (See “Attendance” for rescheduling)


A credit card is required for automatic payment withdrawal. Charge is processed on the 5th of each month, for that month. Please alert us immediately if you are having any issues with your credit card or need to update due to a change.


Invoices over 60 days past due may result in lesson suspension.


Summer Lessons-

The RMC “school year” is comprised of the calendar months of September-June. June is scheduled and charged as a full month unless otherwise requested.


July & August is our “Summer session” and can be customized to your schedule and/or pre-purchased in packs. We only charge for lessons scheduled during these months, so if you communicate the dates you’ll be away, your charge will be adjusted accordingly.


If you do not wish to continue lessons through the summer, or you need to alter the day/time/frequency, you must contact the studio to request a change. Otherwise the assumption is that lessons will continue as scheduled.


RMC Studios

207 Center Street

Garwood, NJ 07027

(908)280-0398